Solving information scatter inside enterprises seems to be the founding idea behind dozens of enterprise software startups. Capacity, which recently rebranded from Jane.ai, is raising new cash to tackle the issue with its corporate data search platform.
The company just closed a $13.2 million Series B, funded entirely by Midwestern private investors and angels.
The St. Louis workplace startup helps its customers pull all of their organizational data together into a platform that makes company information more accessible to people inside the company. It’s all done through a chat interface and directory that employees can use to search for information. There’s a pretty high degree of flexibility in customizing how questions are answered and when a line of questioning gets routed to a person onsite.
Alongside Capacity’s name change, the company opened its platform to let developers connect apps to the Capacity network so that more information can be integrated.
“We got to this point where we realized that we’re never going to be the experts in building out every one of these tailored apps, so opening up our developer platform has been crucial to helping expand the number of apps that we’ll be able to connect to,” CEO David Karandish told TechCrunch.
These automated chat bots aren’t silver bullets, but the fact is a lot of this content is usually found in disparate places, and tools that can crawl through documents and pull out the key context solve a pretty clear pain point for companies.
Source: TechCrunch
