Top 20 Best Travel Arrangements Companies in India 2023

The travel arrangement industry in India has been rapidly growing in recent years, driven by factors such as increasing disposable incomes, a growing middle class, and a surge in domestic and international tourism.

The top 20 travel arrangements companies in India have been at the forefront of this growth and have been instrumental in driving innovation and providing cutting-edge travel solutions to customers across various segments.

These companies offer a range of travel services including flight and hotel bookings, holiday packages, visa assistance, travel insurance, and ground transportation services.

They have also been leveraging digital technologies to provide customers with more convenient and personalized travel experiences, while improving operational efficiency and cost-effectiveness.

In this context, this article will provide an overview of the top 20 travel arrangements companies in India, their services and offerings, their market position and performance, and their outlook for the future.

We will explore the various factors driving growth in the travel industry, the challenges faced by travel companies, and the key trends shaping the industry in 2023 and beyond.

top 20 travel arrangements companies in India based on their current standing in the market

1. MakeMyTrip
2. Yatra
3. Cleartrip
4. Goibibo
5. Thomas Cook India
6. Cox & Kings
7. SOTC India
8. Travelguru
9. Expedia India
10. EaseMyTrip
11. Tripadvisor India
12. Musafir India
13. Travelocity India
14. TravelTriangle
15. Pickyourtrail
16. HappyEasyGo
17. Akbar Travels
18. Riya Travels
19. Club Mahindra
20. Sterling Holidays

MakeMyTrip

MakeMyTrip is one of the leading travel arrangements companies in India. It was founded in 2000 and is headquartered in Gurugram, India. MakeMyTrip offers a range of services including flight and hotel bookings, holiday packages, bus and train tickets, and car rentals.

MakeMyTrip has a strong digital presence and offers its services through its website and mobile app.

The company has over 5 million monthly active users and has partnerships with over 80,000 hotels and 500 airlines worldwide. MakeMyTrip has also expanded its offerings to include experiences and activities,insurance, and visa assistance.

In addition to its core  services, MakeMyTrip has also launched a loyalty program called “MyTrip Rewards” that offers exclusive benefits and discounts to its customers. The company has a strong focus on customer experience and has implemented various initiatives to improve customer satisfaction and loyalty.

MakeMyTrip has a workforce of around 4,000 employees and operates through offices in India, the United States, Singapore, the United Arab Emirates, and Thailand. The company has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

MakeMyTrip has been adversely affected by the COVID-19 pandemic, which led to a decline in  demand and revenues.

However, the company has implemented various measures to reduce costs and improve its liquidity position, and is well-positioned to benefit from the expected recovery in travel demand in the coming years.

Yatra

Yatra is a leading online arrangements company in India. It was founded in 2006 and is headquartered in Gurugram, India. Yatra offers a range of  services including flight and hotel bookings, holiday packages, bus and train tickets, and car rentals.

Yatra has a strong digital presence and offers its services through its website and mobile app. The company has partnerships with over 70,000 hotels and 500 airlines worldwide. Yatra also offers a loyalty program called “eCash” that offers discounts and benefits to its customers.

In addition to its core travel services, Yatra has also expanded its offerings to include activities and experiences,insurance, and visa assistance. The company has a strong focus on customer experience and has implemented various initiatives to improve customer satisfaction and loyalty.

Yatra has a workforce of around 2,000 employees and operates through offices in India, the United States, and the United Arab Emirates. The company has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

Like other travel companies, Yatra has been impacted by the COVID-19 pandemic, which has led to a decline in demand and revenues.

However, the company has implemented various measures to reduce costs and improve its liquidity position, and is well-positioned to benefit from the expected recovery in travel demand in the coming years.

Cleartrip

Cleartrip is a popular online arrangements company in India. It was founded in 2006 and is headquartered in Mumbai, India. Cleartrip offers a range of travel services including flight and hotel bookings, holiday packages, train and bus tickets, and car rentals.

Cleartrip has a strong digital presence and offers its services through its website and mobile app. The company has partnerships with over 600,000 hotels and 500 airlines worldwide. Cleartrip also offers a loyalty program called “Cleartrip Rewards” that offers exclusive benefits and discounts to its customers.

In addition to its core  services, Cleartrip has also launched a range of innovative products and services such as “Activities” that allows customers to book experiences and activities in their destination city, “Expressway” that offers fast and easy flight bookings, and “Pay@Hotel” that allows customers to pay for their hotel bookings at the hotel itself.

Cleartrip has a workforce of around 1,000 employees and operates through offices in India, the United Arab Emirates, and Saudi Arabia. The company has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

Cleartrip has been impacted by the COVID-19 pandemic, which led to a decline in demand and revenues. However, the company has implemented various measures to reduce costs and improve its liquidity position, and is well-positioned to benefit from the expected recovery in demand in the coming years.

Goibibo

Goibibo is a leading online travel arrangements company in India. It was founded in 2009 and is headquartered in Gurugram, India. Goibibo offers a range of travel services including flight and hotel bookings, holiday packages, bus and train tickets, and car rentals.

Goibibo has a strong digital presence and offers its services through its website and mobile app. The company has partnerships with over 500,000 hotels and 1,300 airlines worldwide. Goibibo also offers a loyalty program called “GoCash+” that offers discounts and benefits to its customers.

In addition to its core travel services, Goibibo has also launched a range of innovative products and services such as “Assured Hotels” that offers quality assurance for hotel bookings, “Goibibo Business” that offers customized travel solutions for businesses, and “Homes & Villas” that allows customers to book private homes and villas.

Goibibo has a workforce of around 2,500 employees and operates through offices in India and the United Arab Emirates. The company has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

Like other travel companies, Goibibo has been impacted by the COVID-19 pandemic, which has led to a decline in travel demand and revenues.

However, the company has implemented various measures to reduce costs and improve its liquidity position, and is well-positioned to benefit from the expected recovery in travel demand in the coming years.

Thomas Cook India

Thomas Cook India is one of the leading travel arrangements companies in India. It is a subsidiary of Fairfax Financial Holdings, a Canadian investment company, and was acquired in 2012.

Thomas Cook India offers a range of travel services including domestic and international holiday packages, flights, hotels, travel insurance, visa and passport services, and foreign exchange.

Thomas Cook India has a strong offline presence with over 250 locations across India, including owned branches and franchised outlets. The company also has a digital presence with a website and mobile app for booking and managing travel arrangements.

In addition to its core travel services, Thomas Cook India has also launched various innovative products and services such as “Thomas Cook Holiday Savings Account” that allows customers to save money for their travel plans, “Thomas Cook Borderless Prepaid Card” that allows customers to carry multiple currencies in a single card, and “Thomas Cook Forex Mobile App” that offers foreign exchange services on the go.

Thomas Cook India has a workforce of around 2,500 employees and operates through offices in India, the United Arab Emirates, and the United States. The company has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

Thomas Cook India has been impacted by the COVID-19 pandemic, which has led to a decline in travel demand and revenues. However, the company has implemented various measures to reduce costs and improve its liquidity position, and is well-positioned to benefit from the expected recovery in travel demand in the coming years.

Cox & Kings
Cox & Kings was a leading travel arrangements company in India that was founded in 1758. The company offered a range of travel services including domestic and international holiday packages, flights, hotels, travel insurance, visa and passport services, and foreign exchange.

However, in 2019, Cox & Kings faced financial difficulties and was declared bankrupt. The company’s operations were suspended, and it has not been able to resume operations since then.

The bankruptcy of Cox & Kings was a major setback for the Indian travel industry, as the company had a long-standing reputation for quality and reliability. The company’s demise has also impacted its customers and employees, many of whom were left in limbo.

The failure of Cox & Kings highlights the challenges faced by travel companies in India, particularly in a competitive and rapidly-changing market.

It also underscores the importance of financial stability and sustainability in the travel industry, and the need for companies to adopt a customer-centric and innovative approach to remain competitive and successful.

SOTC India

SOTC India is one of the leading travel arrangements companies in India. It was founded in 1949 and is headquartered in Mumbai, India. SOTC India offers a range of travel services including domestic and international holiday packages, flights, hotels, travel insurance, visa and passport services, and foreign exchange.

SOTC India has a strong offline presence with over 150 locations across India, including owned branches and franchised outlets. The company also has a digital presence with a website and mobile app for booking and managing travel arrangements.

In addition to its core travel services, SOTC India has also launched various innovative products and services such as “FlexiHoliday” that allows customers to customize their holiday packages, “Holiday Breaks” that offers short and budget-friendly holiday packages, and “Luxury Escapes” that offers luxury holiday packages.

SOTC India has a workforce of around 2,500 employees and operates through offices in India and the United Arab Emirates. The company has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

SOTC India has been impacted by the COVID-19 pandemic, which has led to a decline in travel demand and revenues. However, the company has implemented various measures to reduce costs and improve its liquidity position, and is well-positioned to benefit from the expected recovery in travel demand in the coming years.

Travelguru

Travelguru is an online travel arrangements company in India. It was founded in 2005 and is headquartered in Mumbai, India. Travelguru offers a range of travel services including hotel bookings, holiday packages, flights, and bus and train tickets.

Travelguru has a strong digital presence and offers its services through its website and mobile app. The company has partnerships with over 50,000 hotels and 500 airlines worldwide. Travelguru also offers a loyalty program called “Guru Points” that offers discounts and benefits to its customers.

In addition to its core travel services, Travelguru has also launched various innovative products and services such as “Travelguru Homestays” that allows customers to book private homes and villas, and “Travelguru Stays” that offers budget-friendly hotel stays.

Travelguru has a workforce of around 300 employees and operates through offices in India and the United Arab Emirates. The company has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

Like other travel companies, Travelguru has been impacted by the COVID-19 pandemic, which has led to a decline in travel demand and revenues.

However, the company has implemented various measures to reduce costs and improve its liquidity position, and is well-positioned to benefit from the expected recovery in travel demand in the coming years.

Expedia India

Expedia India is the Indian division of Expedia Group, one of the world’s leading online travel arrangements companies. Expedia India offers a range of travel services including flights, hotels, holiday packages, car rentals, and activities.

Expedia India has a strong digital presence and offers its services through its website and mobile app. The company has partnerships with over 500,000 hotels and 500 airlines worldwide. Expedia India also offers a loyalty program called “Expedia Rewards” that offers exclusive benefits and discounts to its customers.

In addition to its core travel services, Expedia India has also launched various innovative products and services such as “Last Minute Deals” that offers discounted prices for last-minute travel bookings, and “Package Deals” that allows customers to book multiple travel services in a single package.

Expedia India has a workforce of around 1,000 employees and operates through offices in India, the United States, and the United Arab Emirates. The company has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

Like other travel companies, Expedia India has been impacted by the COVID-19 pandemic, which has led to a decline in travel demand and revenues.

However, the company has implemented various measures to reduce costs and improve its liquidity position, and is well-positioned to benefit from the expected recovery in travel demand in the coming years.

EaseMyTrip

EaseMyTrip is a popular online travel arrangements company in India. It was founded in 2008 and is headquartered in Delhi, India. EaseMyTrip offers a range of travel services including flight and hotel bookings, holiday packages, bus and train tickets, and car rentals.

EaseMyTrip has a strong digital presence and offers its services through its website and mobile app. The company has partnerships with over 50,000 hotels and 900 airlines worldwide. EaseMyTrip also offers a loyalty program called “MyRewards” that offers discounts and benefits to its customers.

In addition to its core travel services, EaseMyTrip has also launched various innovative products and services such as “Instant Discount” that allows customers to avail instant discounts on their bookings, “EaseMyTrip Credit” that offers credit to customers for future bookings, and “EMI on Flight Bookings” that allows customers to pay for their flight bookings in installments.

EaseMyTrip has a workforce of around 1,000 employees and operates through offices in India, the United Arab Emirates, and Singapore. The company has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

EaseMyTrip has been impacted by the COVID-19 pandemic, which has led to a decline in travel demand and revenues. However, the company has implemented various measures to reduce costs and improve its liquidity position, and is well-positioned to benefit from the expected recovery in travel demand in the coming years.

Tripadvisor India

Tripadvisor is a leading online travel platform that provides reviews, recommendations, and bookings for hotels, flights, vacation rentals, restaurants, and activities. While it is not based in India, it is widely used by Indian travelers to research and plan their trips.

Tripadvisor has a strong digital presence and offers its services through its website and mobile app. The platform has over 860 million reviews and opinions, and covers more than 8.7 million accommodations, airlines, experiences, and restaurants worldwide.

In addition to its core travel services, Tripadvisor has also launched various innovative products and services such as “Tripadvisor Plus” that offers exclusive discounts and perks for subscribers, and “Tripadvisor Ads” that allows businesses to advertise on the platform.

Tripadvisor has a global workforce of around 4,000 employees and operates through offices in the United States, the United Kingdom, Ireland, China, Japan, and Singapore. The platform has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

Tripadvisor has been impacted by the COVID-19 pandemic, which has led to a decline in travel demand and revenues. However, the platform has implemented various measures to support its customers and partners, and is well-positioned to benefit from the expected recovery in travel demand in the coming years.

Musafir India

Musafir is an online travel arrangements company in India. It was founded in 2007 and is headquartered in Mumbai, India. Musafir offers a range of travel services including flight and hotel bookings, holiday packages, and visa services.

Musafir has a strong digital presence and offers its services through its website and mobile app. The company has partnerships with over 270 airlines and 75,000 hotels worldwide. Musafir also offers a loyalty program called “Musafir Rewards” that offers discounts and benefits to its customers.

In addition to its core travel services, Musafir has also launched various innovative products and services such as “Musafir Business” that offers customized travel solutions for businesses, and “Musafir Insurance” that offers travel insurance for customers.

Musafir has a workforce of around 500 employees and operates through offices in India, the United Arab Emirates, and Saudi Arabia. The company has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

Like other travel companies, Musafir has been impacted by the COVID-19 pandemic, which has led to a decline in travel demand and revenues.

However, the company has implemented various measures to reduce costs and improve its liquidity position, and is well-positioned to benefit from the expected recovery in travel demand in the coming years.

Travelocity India

Travelocity is an online travel platform that provides reviews, recommendations, and bookings for flights, hotels, vacation rentals, car rentals, and activities. It is not based in India, but it is widely used by Indian travelers to research and plan their trips.

Travelocity has a strong digital presence and offers its services through its website and mobile app. The platform has partnerships with over 400 airlines and 320,000 hotels worldwide.

In addition to its core travel services, Travelocity has also launched various innovative products and services such as “Roaming Gnome” that offers travel tips and recommendations from a friendly garden gnome, and “Travelocity Price Guarantee” that ensures customers receive the lowest prices for their bookings.

Travelocity has a global workforce of around 3,500 employees and operates through offices in the United States, the United Kingdom, Ireland, and Canada. The platform has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

Travelocity has been impacted by the COVID-19 pandemic, which has led to a decline in travel demand and revenues. However, the platform has implemented various measures to support its customers and partners, and is well-positioned to benefit from the expected recovery in travel demand in the coming years.

TravelTriangle

TravelTriangle is an online marketplace that connects travelers with local travel agents to plan and book their trips. It was founded in 2011 and is headquartered in Gurugram, India. TravelTriangle offers a range of travel services including domestic and international holiday packages, flights, hotels, and activities.

TravelTriangle has a strong digital presence and offers its services through its website and mobile app.

The platform has partnerships with over 650 travel agents and tour operators across India, Nepal, Bhutan, and Sri Lanka. TravelTriangle also offers a customer support team that is available 24/7 to assist customers with their travel plans and bookings.

In addition to its core travel services, TravelTriangle has also launched various innovative products and services such as “Pay in Installments” that allows customers to pay for their trips in installments, and “Expert Assistance” that provides customers with personalized travel recommendations and tips from local travel experts.

TravelTriangle has a workforce of around 1,000 employees and operates through offices in India and the United Arab Emirates. The company has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

Like other travel companies, TravelTriangle has been impacted by the COVID-19 pandemic, which has led to a decline in travel demand and revenues.

However, the company has implemented various measures to reduce costs and improve its liquidity position, and is well-positioned to benefit from the expected recovery in travel demand in the coming years.

Pickyourtrail

Pickyourtrail is an online travel arrangements company in India that specializes in customizable international holiday packages. It was founded in 2014 and is headquartered in Chennai, India. Pickyourtrail offers a range of travel services including flights, hotels, holiday packages, and activities.

Pickyourtrail has a strong digital presence and offers its services through its website and mobile app. The platform has partnerships with over 1,000 hotels and airlines worldwide. Pickyourtrail also offers a customer support team that is available 24/7 to assist customers with their travel plans and bookings.

In addition to its core travel services, Pickyourtrail has also launched various innovative products and services such as “Pickyourtrail Rewards” that offers discounts and benefits to its customers, and “Pickyourtrail Gift Card” that allows customers to gift travel experiences to their loved ones.

Pickyourtrail has a workforce of around 300 employees and operates through offices in India and the United States. The company has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

Like other travel companies, Pickyourtrail has been impacted by the COVID-19 pandemic, which has led to a decline in travel demand and revenues. However, the company has implemented various measures to reduce costs and improve its liquidity position, and is well-positioned to benefit from the expected recovery in travel demand in the coming years.

HappyEasyGo

HappyEasyGo is an online travel arrangements company in India. It was founded in 2017 and is headquartered in Gurugram, India. HappyEasyGo offers a range of travel services including flight and hotel bookings, holiday packages, and bus and train tickets.

HappyEasyGo has a strong digital presence and offers its services through its website and mobile app. The platform has partnerships with over 700 airlines and 500,000 hotels worldwide. HappyEasyGo also offers a loyalty program called “HEG Rewards” that offers discounts and benefits to its customers.

In addition to its core travel services, HappyEasyGo has also launched various innovative products and services such as “Happy Wallet” that offers cashback rewards to customers for their bookings, and “HappyEasyGo Super Offers” that provides customers with exclusive discounts and deals.

HappyEasyGo has a workforce of around 500 employees and operates through offices in India and the United Arab Emirates. The company has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

Like other travel companies, HappyEasyGo has been impacted by the COVID-19 pandemic, which has led to a decline in travel demand and revenues.

However, the company has implemented various measures to reduce costs and improve its liquidity position, and is well-positioned to benefit from the expected recovery in travel demand in the coming years.

Akbar Travels

Akbar Travels is a leading travel arrangements company in India. It was founded in 1978 and is headquartered in Mumbai, India. Akbar Travels offers a range of travel services including flight and hotel bookings, holiday packages, visa services, travel insurance, and car rentals.

Akbar Travels has a strong offline presence with over 57 branches across India and the United Arab Emirates. The company also has a digital presence with a website and mobile app for booking and managing travel arrangements.

In addition to its core travel services, Akbar Travels has also launched various innovative products and services such as “Umrah Packages” that offers customized packages for religious travelers, and “Chartered Flights” that allows customers to book private flights for their travel needs.

Akbar Travels has a workforce of around 2,500 employees and operates through offices in India and the United Arab Emirates. The company has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

Akbar Travels has been impacted by the COVID-19 pandemic, which has led to a decline in travel demand and revenues. However, the company has implemented various measures to reduce costs and improve its liquidity position, and is well-positioned to benefit from the expected recovery in travel demand in the coming years.

Riya Travels

Riya Travels is a leading travel arrangements company in India. It was founded in 1980 and is headquartered in Mumbai, India. Riya Travels offers a range of travel services including flight and hotel bookings, holiday packages, travel insurance, and visa services.

Riya Travels has a strong offline presence with over 60 branches across India, and has a digital presence with a website and mobile app for booking and managing travel arrangements. The company also has a dedicated corporate travel division that provides customized travel solutions for businesses.

In addition to its core travel services, Riya Travels has also launched various innovative products and services such as “Riya Connect” that allows customers to connect with their travel agent through a messaging platform, and “Riya MyFlexiPlan” that allows customers to change their travel plans without incurring additional fees.

Riya Travels has a workforce of around 2,500 employees and operates through offices in India and the United Arab Emirates. The company has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

Riya Travels has been impacted by the COVID-19 pandemic, which has led to a decline in travel demand and revenues. However, the company has implemented various measures to reduce costs and improve its liquidity position, and is well-positioned to benefit from the expected recovery in travel demand in the coming years.

Club Mahindra

Club Mahindra is a leading vacation ownership company in India, which is a subsidiary of the Mahindra Group. It was founded in 1996 and is headquartered in Mumbai, India. Club Mahindra offers a range of vacation ownership plans that allow customers to enjoy holidays in premium resorts across India and abroad.

Club Mahindra has a network of over 60 resorts across India and abroad, which offer a range of amenities and activities for customers to enjoy. The company also offers a range of exclusive experiences such as adventure sports, culinary workshops, and wellness programs.

In addition to its core vacation ownership plans, Club Mahindra has also launched various innovative products and services such as “Flexi Vacation” that allows customers to choose the duration and season of their vacation, and “Mahindra Holidays App” that allows customers to manage their bookings and experiences through their mobile devices.

Club Mahindra has a workforce of around 4,000 employees and operates through offices in India and abroad. The company has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

Club Mahindra has been impacted by the COVID-19 pandemic, which has led to a decline in travel demand and revenues. However, the company has implemented various measures to reduce costs and improve its liquidity position, and is well-positioned to benefit from the expected recovery in travel demand in the coming years.

Sterling Holidays

Sterling Holidays is a leading vacation ownership and holiday lifestyle company in India. It was founded in 1986 and is headquartered in Chennai, India. Sterling Holidays offers a range of vacation ownership plans and holiday packages that allow customers to enjoy holidays in premium resorts across India and abroad.

Sterling Holidays has a network of over 30 resorts across India, which offer a range of amenities and activities for customers to enjoy. The company also offers a range of exclusive experiences such as adventure sports, culinary workshops, and wellness programs.

In addition to its core vacation ownership plans, Sterling Holidays has also launched various innovative products and services such as “Sterling Discovery” that allows customers to discover new destinations and experiences, and “Sterling Care” that ensures the safety and hygiene of its resorts and experiences.

Sterling Holidays has a workforce of around 2,000 employees and operates through offices in India. The company has been recognized for its innovative and customer-centric approach, and has won several awards for its services and offerings.

Sterling Holidays has been impacted by the COVID-19 pandemic, which has led to a decline in travel demand and revenues. However, the company has implemented various measures to reduce costs and improve its liquidity position, and is well-positioned to benefit from the expected recovery in travel demand in the coming years.

In conclusion, the travel industry in India is dynamic and highly competitive with a range of companies providing a wide range of travel services to customers. The top 20 travel arrangements companies in India are leading the way with innovative products and services, a strong digital presence, and a customer-centric approach.

These companies are well-positioned to cater to the diverse needs and preferences of Indian travelers, and offer a range of travel services including flight and hotel bookings, holiday packages, visa services, and more.

The COVID-19 pandemic has impacted the travel industry significantly, but these companies have implemented various measures to reduce costs and improve their liquidity position. With the expected recovery in travel demand in the coming years, these companies are well-positioned to bounce back and continue to provide quality travel services to customers.