Top 10 Best E-commerce Companies in the United States of America in 2022

In the US, the e-commerce sector is expanding rapidly as more companies move their operations online daily. As businesses compete to provide their customers with the greatest shopping experience possible, this increasing competition has resulted in some astounding technological and logistical advancements.

The prevailing belief is that the American market is open 24 hours a day. Leading American e-commerce businesses have been instrumental in setting international standards for the e-commerce ecosystem. This global standard has been established with the aid of cutting-edge technologies and prosperous logistics firms.

E-commerce companies have solidified even after the epidemic, contrary to many projections. Online businesses are now poised to reach previously unheard-of levels of consumer base and profit margins. Furthermore, by offering a competitive post-purchase customer experience, these online enterprises have raised the standard. Automation techniques and clever algorithms that have continuously replicated successful order fulfilment have also made it possible.

The e-commerce sector is currently evolving due to modern technological advancements. Among the modern tools accessible are augmented reality, chatbots, big data, voice shopping, AI-powered engines, and various payment methods.

These technologies have improved the buying experience for customers by adding a touch of personalisation to the entire process. Additionally, e-commerce companies attempt to speed up last-mile operations in the USA by using drone delivery and hyperlocal services.

Here are some numbers and forecasts to help you better comprehend the state of the American e-commerce market:

• The majority of shopping gadgets are smartphones.
• 55% of users conduct online research before making a purchase.
• The most popular items in stores are books, music, and videos.
• 53% of all electronics are computers and consumers.
• Revenue of 469,245 million USD in 2021.
• Revenue is anticipated to reach 563,388 million USD in 2025.
• In 2021, social media contributed 4.3% of total e-commerce sales.
• The sum of the selection, packing, and delivery costs was almost 65 billion USD.
• Same-day delivery has a market worth $4 billion.

Top 10 Best E-commerce Companies in the United States of America (USA) In 2022

Online shopping has become very popular all around the world because of how simple and convenient it is. Given this, it is no surprise that numerous prosperous eCommerce businesses exist.

In fact, some of the top e-commerce companies in the world are headquartered in the United States.

1. Amazon

Jeff Bezos established Amazon Inc. in the United States in 1994. Later, it entered more nations to expand its market. In less time than it took for it to become one of the largest e-commerce platforms in India, Amazon India was launched in June 2013. The business initially sold books, but as it grew, it also sold gadgets, furniture, software, food, jewellery, and much more.

Amazon has expanded outside its core business of e-commerce into various industries, including cloud computing, publishing, on-demand music, video streaming, artificial intelligence, consumer electronics, etc. The corporation is continually looking to enter new markets.

Its other services include Amazon Studios, Amazon Publishing, Amazon Music, and Amazon Web Services. Amazon has so far purchased more than 100 businesses to expand.

Additionally, it boosted its internal delivery capacity by 50% in 2021, with the remaining deliveries being handled by UPS, USPS, and other logistical firms. While Amazon has its two-day sales festivals with amazing deals, orders are typically completed in under 15 minutes, saving consumers a significant amount of time. The corporation has more than 200 million subscribers who are expected to earn USD 540 billion in revenue next year.

2. eBay 

An American multinational corporation called eBay provides online business-to-business and consumer-to-consumer commerce. It serves as both an online store and a platform for online auctions. eBay entered into partnerships and bought other firms to expand its domain through a succession of investments, just like any other successful web company. Additionally, as the company’s product category extended to encompass any sealed item, its sales increased to $10,800 million with 13,300 people.

Regarding shipment, eBay gives sellers various options, including regular mail, expedited mail, and courier service. Finally, eBay offers logistical solutions in a single shipment window by collaborating with reputable logistic firms and making deliveries simple for its consumers. These partnerships provide affordable prices together with automated shipment updates and seller protection.

3. Best Buy 

Best Buy is an American multinational consumer electronics retailer headquartered in Richfield, Minnesota. It was initially established in 1966 by Richard M. Schulze and James Wheeler as an audio speciality store called Sound of Music. In 1983, it rebranded with a focus on consumer electronics and adopted its current name.

Best Buy has received numerous honours over the years, including “Company of the Year” from Forbes magazine in 2004, “Specialty Retailer of the Decade” from Discount Store News in 2001, a spot on Forbes’ Top 10 list of “America’s Most Generous Corporations” in 2005 (based on 2004 giving), a spot on Fortune magazine’s list of “Most Admired Companies” in 2006, and the title of “The Most Sustainable Company in the USA” from Barron’s in Hubert Joly is executive chairman of Best Buy, having been succeeded as CEO by Corie Barry in June 2019.

Best Buy is the largest specialised retailer in the American retail market for consumer electronics, according to Yahoo! Finance. On the 2018 Fortune 500 list of the biggest American companies by total revenue, the company came in at number 72.

4. Walmart 

Walmart Inc. is a global American e-commerce company that runs a chain of American supermarkets, cheap department stores, and grocery shops. Sam Walton established the business in the neighbourhood of Rogers, Arkansas, in 1962, and it was officially registered under Delaware General Corporation Law on October 31, 1969. It owns and runs the retail warehouses for Sam’s Club.

Walmart operated 10,585 shops and clubs under 46 distinct names across 24 countries. 

Walmart is the largest company in the world by revenue, with over US$570 billion in yearly sales. With 2.2 million employees, it is the biggest private employer in the world. Since the Walton family controls the corporation, it is a publicly traded family enterprise.

In 1972, Walmart went public on the New York Stock Exchange. The company’s original geographic boundaries were the South and lower Midwest, but by the early 1990s, it had locations across the country. 

5. Apple 

Apple is a multinational technology company focusing on consumer goods, software, and online services. As of June 2022, Apple was the greatest corporation in the world by market capitalisation, the fourth-largest personal computer vendor by unit sales, and the second-largest maker of mobile phones. Apple is the largest technological company by revenue (totalling US$365.8 billion in 2021). 

Throughout the 1990s, as the personal computer market grew and changed, Microsoft Windows’ duopoly on cheaper PC clones powered by Intel ate away a sizable portion of Apple’s market share (also known as “Wintel”).

The company was on the verge of bankruptcy in 1997; the corporation purchased NeXT to fix its failed operating system strategy and convince Jobs to return. Jobs led Apple back to profitability over the following ten years using a variety of strategies, such as introducing the iMac, iPod, iPhone, and iPad to widespread acclaim, launching “Think different” and other iconic advertising campaigns, establishing the Apple Store retail chain, and acquiring numerous businesses to diversify the company’s product line. Tim Cook took over as CEO when Steve Jobs retired in 2011 because of health issues and passed away two months later.

In August 2018, Apple became the first US firm valued at over $1 trillion. This was followed by valuations of $2 trillion in August 2020 and, most recently, $3 trillion in January 2022. The corporation is criticised for its environmental practices, corporate ethics, especially anti-competitive actions, and the labour practices of its contractors. Despite this, the business has a sizable fan base and a high level of brand loyalty. One of the most valuable brands in the world, according to rankings.

6. HomeDepot 

With 70 distribution locations spread out over the nation, HomeDepot is the biggest home improvement shop in the US. In the 2010s, this internet platform fostered a number of partnerships and acquisitions. HomeDepot will have 413,000 employees and generate $110,225 million in sales in 2020. To support its 2000 locations, HomeDepot also operates 90 distribution hubs across the US.

To provide same-day delivery for 20,000 items in the US, HomeDepot partners with numerous logistics providers, including UPS and FedEx, and hires Roadies. It scales up using Google Cloud to meet an enormous increase in internet demand. And it’s predicted that HomeDepot will make more than 120 billion USD in revenue in the upcoming year.

7. Costco 

Costco is a multinational American e-commerce business that was established more than 25 years ago. It runs a network of membership-only warehouse clubs that offer the biggest retailing service in the world. Electronics for the home, prime steak, organic goods, rotisserie chicken, and wine are all available at Costco. It is a well-known merchant that focuses on buying in bulk.

And Costco currently has 105.5 million members on its transaction list, is serviced by 804 international warehouses, and employs more than 254,000 people globally. Additionally, Costco generated 166,761 USD in sales in 2020. Besides, this leading e-commerce site has filled almost 70% of all bulk orders in the US, and in 2022, it is predicted to earn 150 billion USD in sales.

Costco is a warehouse that accepts only members, and it makes most of its money from retail sales and a tiny portion from membership fees. To access the warehouse and make purchases, customers must purchase memberships. Direct sourcing and effective inventory management strategies are used to carry this out.

United States, Canadian, and Other International Operations make up Costco’s three business segments. Revenue and operating profit are provided for these three company divisions. The United States Operations was the largest of the three, followed by Canadian Operations.

8. Target

An American big box department store company with its corporate headquarters in Minneapolis, Minnesota, is known as Target Corporation (doing business as Target and styled as target). It is a part of the S&P 500 Index and the eighth-largest retailer in the US. In 1962, Minneapolis’ Dayton’s department company created Target as its bargain arm. As a division of the Dayton-Hudson Corporation, it started growing the store countrywide in the 1980s. In the 1990s, it debuted various shop concepts under the Target name. As a participant in the market, the company has found success as a cheap-chic brand. In 2000, the parent business changed its name to Target Corporation, and in 2004, it sold off its final department store chains. 

In the early 2010s, it was hit hard by a sizable, well-reported security breach involving customer credit card information, as well as the demise of its short-lived Target Canada business, but it recovered with the help of its growth into urban markets in the US.

As of 2019, Target has 1,931 locations around the country and is listed as the 37th-largest US firm by total revenue on the 2020 Fortune 500 list. The discount retailer Target, the supermarket SuperTarget, and “small-format” outlets formerly known as CityTarget and TargetExpress before being integrated under the Target branding are just a few of their retail options.

9. Wayfair 

American e-commerce behemoth Wayfair Inc., with headquarters in Boston, Massachusetts, sells furniture and home items online. Originally known as CSN Stores, it was founded in 2002 and today sells 14 million products from more than 11,000 foreign merchants. It maintains offices and warehouses in the US, Canada, Ireland, Germany, and the UK.

Under its own brands, Wayfair operates five retail websites: Birch Lane, AllModern, Joss & Main, and Perigold.

Wayfair generated $14.45 billion in sales in 2020 due to persistent expenditures made in the 2010s. Additionally, has 3,000 customer service agents and 2,300 engineers on staff to provide a thorough supply chain. It also offers cutting-edge data science and machine learning to help customers find the correct products. Finally, they want to hire 1000 technologists to engineer their organisation globally to expand their market.

10. Kroger

The Kroger Company, or simply Kroger, is an American retailer that runs supermarkets and multi-department shops all throughout the country (directly or through its subsidiaries). In 2018, Kroger entered the internet market after enjoying continuous success for over a century. This led to new revenue and worldwide collaborations. Internal systems carry out logistics operations, and Kroger manages its own fleet of transportation services with the assistance of alliances with several trucking firms.

In addition to operating 2,723 grocery retail stores under its various banners and divisions in 35 states and the District of Columbia, Bernard Kroger founded the company in Cincinnati, Ohio, in 1883. The company’s store formats include hypermarkets, supermarkets, superstores, department stores, and 130 jewellery stores (782 convenience stores were sold to EG Group in 2018). Kroger runs 225 The Little Clinic in-store medical clinics, 1,617 supermarket fuel stations, 2,253 pharmacies, and 33 food processing or manufacturing facilities. As of November 6, 2021, Kroger’s corporate offices are situated in downtown Cincinnati.

By revenue, Kroger is the third-largest general retailer in the United States, behind Walmart and Amazon. It is also the seventh-largest American-owned private employment in the country. On the Fortune 500 list of the biggest American companies by total revenue, Kroger is listed as number 17.

Approximately two-thirds of Kroger’s employees are covered by collective bargaining agreements, with the United Food and Commercial Workers (UFCW) representing most of them.

How to Choose the Best e-Commerce Sites in the United States?

There are numerous internet venues available nowadays. From a broad range of options, choosing the best e-commerce sites requires considering several critical elements. Here is a list of those elements to help you choose the best online platform.

• The Number Of Areas/Pincode Delivered To

The ability of an e-commerce company to deliver to a large number of locations/pin codes is a vital consideration. As customers, we frequently value the flexibility of being able to transport goods to distant or international locations. A nice feature would be if the online store could mail orders in large quantities.

• Products, Service And Benefits

The onus is on the e-commerce firm to offer a broad selection of goods when it comes to products. Top internet businesses also provide a fantastic package, so the blame doesn’t end there. The items you order could include a range of services and advantages. They may consist of special offers, longer warranties, and cost-free services that are excellent deals for customers. To make a satisfying purchase, be on the lookout for these discounts the next time.

• Delivery Mechanisms 

An e-commerce business uses storage, transportation, communication, and regular delivery as part of its delivery mechanisms. We, as customers, are always unsure of the online retailer’s shipping methods when we place an order. The online store that uses secure and safe shipping procedures will always have the support of its customers, especially for safeguarding pricey and delicate objects. Customers are never reluctant to buy any form of goods as a result.

• Delivery Speed

The delivery times offered by the online platform are a crucial component of the entire post-purchase experience. Additionally, most customers want express delivery times. The time when goods were delivered in 4-5 days is long gone. Therefore, e-commerce companies are always looking for ways to enable quicker deliveries. They consist of express, same-day, next-day, and hyperlocal deliveries, among other expedited choices. E-commerce companies have succeeded in easing customers’ concerns as a result, which has decreased cancellations.

• Order Tracking Visibility

A flexible feature called order tracking with end-to-end visibility completes a positive customer experience. Customers’ anxiety is reduced via real-time order tracking and automated updates of various milestones. Additionally, it is a minor necessity in how e-commerce is done today.

• Proof Of Delivery

Top e-commerce companies use proof of delivery to validate their delivery method. Proof of delivery will be a contentious issue in cases of missed deliveries or fraud. It will make it easier for online platforms to respond to customer concerns and questions about the state of the product at delivery. Additionally, the evidence of delivery will make the courier agent liable for any errors on their end.

• Returns Policy And Management

There is always a chance that you will want to return the item you bought on these e-commerce sites. It is crucial to check for a clear returns policy in that situation before completing the purchase. Online retailers with clear return policies and management will ensure that the product pick-up and reverse logistics are organised effectively.

• Reputation And Reviews Of The E-Commerce Company

The reputation and reviews of the online marketplace you choose to use for your purchase are a final crucial yet straightforward factor to consider. Reviews and information about various e-commerce businesses are available on numerous e-commerce websites and blogs. These websites can assist you in selecting the most suitable online retailer for your needs.

Conclusion

The US e-commerce business is presently $960.1 billion. Social networking networks and logistics firms have helped to make online shopping more accessible than ever, supporting this rise. 

Through the export of goods, they have also aided in the expansion of small enterprises. Online businesses and social media platforms like Facebook and Instagram have close relationships. These platforms offer thorough marketing for these shops on their websites; this service brings in billions of dollars in revenue per year from just one business! 

edited and proofread by nikita sharma