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Ladies-Only Coach Filled With Men! Are Rules Just For Show?

Indian Railways, one of the world's largest rail networks, is facing systemic issues far beyond the isolated instances of coach misuse. The case of men occupying a ladies-only coach in the Salem-Mayiladuthurai MEMU express has exposed structural problems in the railway system.

On December 25, 2024, a man posted on the social media platform X-Twitter, a picture of what sent shockwaves across the internet; an image taken by his mother aboard the Salem-Mayiladuthurai MEMU Express in the Tamil Nadu state, portrayed an incident of blatant disinterest in rules and safety in an overcrowded ladies coach, where male passengers invaded it, leaving elderly women at bay with no space nor dignity. 

Repeated pleas, still, they would not quit the coach. The posting in the backdrop of an appeal by strict action for protection to women and comfort was accompanied by generalized outrage and highlighted a grave crisis in India’s railway system.

It’s a pretty serious situation because the Railway Seva reacted with alacrity, ordering an investigation by the Railway Protection Force. Still, this is not a one-time incident. Rather, it is one glaring symptom of systemic failures affecting Indian Railways at large: infrastructure, enforcement, and public behavior. Only then can one understand the enormity of the situation that Indian Railways finds itself in: not only detailing this case but also other more macro issues concerning Indian Railways.

Indian Railways

Indian Railways constitutes one of the biggest railroad networks worldwide, life and blood to millions, however, still riddled by inefficiency, obsoleteness, and much more importantly, lack of safety concerns. Even misadventures such as exploitation of a ladies’ coach show that the underlying aspect of such a system cannot match and keep with the increased pace due to increased people.

Infrastructure Overload and Safety Gaps

Indian Railways operates 67,956 kilometers of active tracks and moves over 23 million passengers every day. However, the system is still very much lagging behind its modernization needs and demand. 

Key challenges include

The network is severely overburdened. Passenger traffic increased from 1.7 billion in 1950-51 to over 8 billion annually, yet the infrastructure has not grown proportionately. Coaches are overcrowded, leading to rule violations such as the Salem-Mayiladuthurai incident.

Between 2017 and 2023, an average of 44 consequential train accidents occurred each year. Derailments, collisions, and platform mishaps are common, raising questions about the adequacy of safety protocols.

Most of the railway infrastructure still seems old, and the track, signals, and the rolling stock need immediate upgrades.

Regulatory Framework and Enforcement

The Railway Board under the Indian Railways Act 1989 is the central agency responsible for policy, safety in operations, and passengers. However, enforcement regarding safety for passengers and also about women’s safe spaces is still a bit weak.

Railway Protection Force (RPF)

Tasked with ensuring safety on trains and platforms, the RPF often struggles with limited manpower and resources. In cases like the Salem-Mayiladuthurai MEMU Express, their absence in critical moments underscores systemic shortcomings.

The Railways often act only after public complaints or incidents gain media attention, as seen in this case. Proactive monitoring and enforcement are rare.

The Incident: Details and Implications

Man posts pic taken by mother, says 'train's ladies coach filled with men'; Railways responds

On December 25, 2024, a deeply disturbing incident aboard the Salem-Mayiladuthurai MEMU Express, a commuter train in Tamil Nadu, brought to the fore the systemic issues afflicting Indian Railways.

What Happened?

The scenario was that of a routine journey when a group of male passengers brazenly flouted railway regulations by occupying a coach specifically meant for women.

When and Where: This incident happened on the Salem-Mayiladuthurai MEMU Express, one of the most important trains that runs in the state of Tamil Nadu, on Christmas Day, December 25, 2024.

Who: The perpetrators were male passengers who not only held up the ladies-only coach but refused to come out of it, even when multiple women, including some elderly passengers, requested them repeatedly to move out. Their tenacity was symptomatic of a deeper cultural and behavioral problem.

How It Came to Light: The horrible incident was captured in a photograph by a female passenger, the mother of one of the passengers who posted the image on X (formerly Twitter). The caption accompanying the image highlighted the distress it caused to women on board and called for immediate action that ignited a heated public discourse on women’s safety in public transport.

Railways Seva, the official customer service wing of Indian Railways, responded promptly to the complaint, referring the matter to the Railway Protection Force for investigation. Yet, as of now, no action has been reported in the direction of punishment, which makes it questionable as to whether such reactionary measures can be effective enough.

Why This Train Coach Incident Matters?

This is more than a rule violation by men occupying ladies-only coaches on Indian Railways. It speaks of systemic and cultural issues in public transport. Ladies-only coaches exist to provide women with a safe and dignified mode of travel, free from the discomfort and risks they often face in crowded general compartments. Such incidents expose weaknesses of both societal behavior and institutional enforcement.

Violated Rights of Women

Ladies coaches are one of the significant measures through which women will be assured of a safe environment in their journey. Women, especially elderly women, mainly depend on such compartments for an easy and fear-free journey without harassment or any form of physical discomfort.

It denies them their rights to safety, dignity, and comfort if men occupy such spaces.

In this case, the old women were sent away from their place and made to ask for their space. This again denies them rights and is a big representation of the overall abandonment of women’s needs in public space.

Neglect of the Concerns of Women in Public Space

The men in the ladies’ coach refused to leave the carriage even when the women occupying it had asked them to leave. This is indicative of no respect for rules and a rather disturbing social attitude to ignore any sense of relevance for earmarked spaces.

This is not an isolated incident. Such incidents have been recorded in the ladies-only compartments of trains across India and reflect a failure of a culture to respect boundaries created to protect vulnerable groups. The casual disregard for such spaces suggests an indifference to the basic principles of fairness and mutual respect that must underpin harmonious public life.

Institutional Shortcomings

The inability of the Railways to enforce basic rules and respond promptly exposes systemic weaknesses. Ladies-only coaches are frequently unmonitored, and the RPF, which is in charge of ensuring passenger safety, is often understaffed and under-resourced.

During this incident, Railway Seva referred the case to RPF but never implemented action. Such an incident rather than proactive implementation by enforces proves to lack preparation within the system and even not accountability. There are no proper penalties for such violation by those who break rules further incites such violations; there seems to be a sort of cycle for violating it as well.

Safety Issues Concerning Women in Indian 

Additional general coach for Parasuram Express - The Hindu

Despite various initiatives and measures over the years, women’s safety on public transport, especially in trains, continues to rule the Indian public discourse. For women-only coaches, the efficacy is significant, but it has been negated by lenient action and cultural attitudes.

Transport

Women’s safety in Indian public transport has been on the country’s agenda since decades. Trains and buses have been challenging as women experience harassment, crowding, and a lot of inadequacy in compliance with their security measures. And the historical record reflects periodic progress with persistent failures of addressing concerns regarding these issues.

The 1998 campaign

On March 8, 1998, a full-scale agitation launched by the women groups in Delhi gave the concern of harassment at public places a national colour. Targeting the mass transportation system from sexual harassment including trains had been the centre of critics’ attack on the Railways Protective Force for inability to defend women and stronger measures on the anvil-which now include:

  • Increased surveillance in ladies-only compartments.
  • Prompt action against perpetrators.
  • It had greater security for women much in the public mind.

This was a landmark campaign from then, which helped in popularizing ladies-only compartments on trains and even the compulsory four-wheeler from then on. Violations and entrenched issues, like system failure, did not go away but only increased.

Repeated Violations and Inadequate Progress

Since the 1998 campaign, many cases of harassment in ladies-only coaches have been reported. A man sitting in these carriages, harassment, and even assaults show that there is some failure in enforcing rules on women’s rights.

Modern-day Challenges: Enduring Challenges to Women’s Safety in Public Transport

For decades, women continue to face problems in public transportation despite advocacy and reforms.

While ladies-only coaches were initiated to provide a safer space for women, lack of monitoring defeats the objective of these coaches.

RPF is usually undermanned and cannot ensure consistent watching of all ladies’ only coaches. Most of the ladies’ only coaches lack CCTV cameras or human monitors. It is because of this that rule-breakers can easily take advantage of the situation. Lack of enforcement makes rules do little to deter violators.

Social Norms and Ignorance of Laws

There is a more fundamental cultural issue involved here: disrespect for designated spaces and gender-sensitive policies. The deep-rooted societal attitudes tend to trivialize the needs of women, seeing rules like ladies-only coaches as redundant or an afterthought.

Many passengers ignore the rules, assuming that enforcement is unlikely or unimportant. Cultural indifference perpetuates unsafe environments, because offenders are under little societal or legal pressure to change their behavior.

Women often refrain from reporting the occurrences due to a mixture of fear of retaliation, the lack of trust in effective complaint mechanisms, and self-doubt about receiving justice. Even when complaints are registered, they are received as slow or inadequate responses which further deters them from registering complaints.

Real-Life Case Studies: When Rules Fail

Not once have these violations in the ladies coaches been limited to a place or time. All across India, such cases have surfaced time and again and showed that problems in it face the women and systemic gaps in enforcement. Here are three real-life examples that light upon this persistent issue.

Delhi Metro Incident (2019)

During peak hours in 2019, there was an embarrassing moment for one of India’s most modern and efficient public transport systems: the Delhi Metro. A ladies-only coach had been especially reserved for women, but it was overcrowded with male passengers. Despite repeated announcements through the onboard public address system as well as pertinent requests from women passengers, the men refused to vacate the coach. This situation escalated, engendering chaos and delays at multiple stations.

The CISF, which guards the Delhi Metro, did not react in time. It indicates the presence of considerable enforcement lacunas. Women commuters were helpless as they were forced to share an overcrowded space with relentless men. This raises questions regarding the efficiency of real-time monitoring and the mechanism of enforcement in the transport system that is known for its high level of technological advancement.

Harassment on Mumbai Locals (2020)

Women commuters demand security personnel in plain clothes at railway stations

The suburban railway network of Mumbai is termed the lifeline of the city, carrying millions of passengers daily. However, this has also been the site of numerous safety violations, especially in ladies-only coaches. In 2020, a shocking incident occurred late at night when a woman traveling in a ladies’ coach was harassed by a male intruder. The coach was, though meant for women, unguarded. Moreover, the Railway Protection Force was not readily available.

This travesty of the victimised lady brought forth a new wave of outrage and protests by the women’s rights groups who asked for better security measures over the locals of Mumbai. The issue revealed not just gaps in physical security, but also the absence of an emergency rapid response system in place. The issue of unguarded ladies’ coaches still haunts the system, and women have to fend for themselves.

Chennai Suburban Rail Incident, 2022

In 2022, the suburban rail transport network in Chennai reached the height of a crisis for that time. The gents had occupied a ladies’ coach and women were queued at the platform, being turned away as they were prevented from boarding the train by other passengers. Women repeatedly requested the men to vacate, but they were not willing to do it. By the time the Railway Protection Force reached the station, the train had already departed, leaving no scope for immediate corrective action.

The reactive enforcement nature reflects the fact that the authorities could not guarantee in real time the compliance with the rules. In this incident, it further lowered women’s confidence in the capacity of the system to deliver on its promise to focus on safety and comfort more so in busy festival times.

Institutional Responsibility: Where Does the Fault Lie?

Kannur Yesvantpur Express Derailed: Kannur- Yeshwantpur Express derails after boulders fall on it near Dharmapuri in Tamil Nadu | Chennai News - Times of India

These are not isolated incidents of individual wrongdoing but institutional failures at many different levels. It runs all the way from policy to enforcement for it is the institutions and people concerned with ensuring safety in carrying passengers who fail in these cases.

The Railway Department

While Indian Railways has established policies to protect women passengers, the inconsistent implementation of such measures severely undermines their effectiveness. For instance, though ladies-only coaches are available, there is often no consistent monitoring to ensure that they are used properly.

Transparency in addressing violations is very low. Most cases are settled with warnings or minor penalties, which do not have much of a deterrent effect on future misconduct. Without a strong system of accountability, offenders tend to feel that they can repeat their offenses.

The RPF, responsible for the safety of passengers, is often understaffed and under-resourced to handle the massive railway network. This affects their ability to respond to incidents promptly, leaving passengers at risk.

Passenger Behavior

Most passengers behave in such a flagrantly indifferent manner to demarcated spaces. Male passengers take up ladies’ coaches or flout safety rules without much worry of being punished, giving an impression that civic sense is largely missing.

Even after enforcement personnel try to act, passengers show resistance or defiance. Not only does this make the whole process of enforcement difficult but it also poses more risks of safety to other passengers.

The Way Ahead

Addressing the systemic issues that lead to incidents like the Salem-Mayiladuthurai MEMU Express case requires a multi-faceted approach. Combining technology, stricter enforcement, and public awareness is crucial to ensuring the safety and dignity of women passengers.

Better Surveillance Systems

High resolution surveillance cameras should be put into all coaches, particularly for the women. It not only will deter people, but also identify offenders at the time of incident in real time.

Mobile applications should be designed such that passengers can directly inform the authorities about the wrongdoings. The GPS tracking facility will identify the location of the incidents and enable quicker responses.

Severe Penalties

Heavy fines must be handed to the violators, and a strict measure is to evict them immediately from the train to prevent further train disruption. The offenders repeatedly must face severe legal cases such as imprisonment to prove an example for others against committing similar mistakes in their future.

Technology Integration

Surveillance Footage Analysis Artificial intelligence can be employed to analyze surveillance footage for real-time violation detection. For example, AI algorithms can detect unauthorized passengers on ladies-only coaches and inform enforcement personnel immediately.

There should be automated systems fitted in coaches that alert unauthorized passengers entering restricted areas. The alerts can directly be sent to the RPF for action.

Public Awareness Campaigns

Such national campaigns must be undertaken so that ladies-only coaches and other specifically designated areas are treated with respect. The culture must be inculcated where respect for the dignity of another is sought through accountability.

Passengers as well as railway staff should be sensitized about the gender-sensitive policies so that both parties can feel free to ensure that a lady is respected and supported within the railways.

A Call for Accountability and Cultural Change

The Salem-Mayiladuthurai MEMU Express incident, among others in the country, brings out a critical need for systemic reform in Indian Railways. Ladies-only coaches are not just a convenience; they are a necessity in a country where women’s safety in public spaces is far from guaranteed.

But then, designated spaces lose all their significance when rules are not followed and cultural attitudes do not change. The onus does not just lie on the Railway Protection Force or the authorities but also with the passengers themselves. There is a need for a collective effort to make public transport safer and more respectful for women.

The way forward, therefore, calls for both short and long-term measures. A gap in enforcement can be filled by more vigilant checking, harsher penalties and new technology, while more effective public awareness campaigns or gender sensitivity training can facilitate the shift in cultural attitude. Without these comprehensive reforms, incidents like these are going to continue undermining safety and dignity of women passengers.

It is time for Indian Railways—and the society at large—to take a firm stand against such violations and work towards a system where safety, accountability, and respect are non-negotiable.

Sehjal

Sehjal is a writer at Inventiva , where she covers investigative news analysis and market news.

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