According to a study conducted by Bloomberg, Indian flyers are growing more dissatisfied with the country’s airlines, with customer service and airline staff behaviour deteriorating drastically. Flight delays, poor in-flight service, ineffective boarding processes, and unclean aircraft interiors were among the complaints received by airlines. Case 1 On June 9, 2022, actress Pooja Hedge took … Continue reading 5 Cases Of Passenger Abuse and Inappropriate Behaviour — A Growing Issue That Indigo Airlines Must Address