Customer Experience
-
STARTUPS
Customer feedback is a development opportunity
Kyle Lomeli Contributor Kyle Lomeli is the CTO and a founding engineer at CarGurus.com. Online commerce accounted for nearly $518…
Read More » -
Trends
Salesforce Ventures invested $300M in Automattic while Salesforce was building a CMS
In September, Salesforce Ventures, the venture of arm of Salesforce, announced a hefty $300 million investment in Automattic, the company…
Read More » -
STARTUPS
Mews grabs $33M Series B to modernize hotel administration
If you think about the traditional hotel business, there hasn’t been a ton of innovation. You mostly still stand in…
Read More » -
Trends
Catalyst raises $15M from Accel to transform data-driven customer success
Managing your customers has changed a lot in the past decade. Out are the steak dinners and ballgame tickets to…
Read More » -
STARTUPS
Lumturo Connect – Never Lose a Customer Again
Got smart, connected devices around you? Have they been recently serviced? Did you have trouble putting through a request for…
Read More »